Agents
Ivy — Financial Visibility
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Luna. Your brand's
customer service,
automated.

Luna handles every customer DM — orders, returns, questions — automatically.

Start with LunaExplore Luna →
Luna — Conversations
All conversations142 this week
ZN
zaynab.nour
Luna is replying
now
LM
lina.maged
Do you have this in black?
2m
SR
sara.rami
What's the return policy?
5m
NA
nour.ali
When will size M restock?
8m
YK
yasmin.k
Order confirmed! Thank you
12m
DM
dina.m
Is express shipping available?
18m
ZN
zaynab.nour
Active now
Luna
Message...
~0s
Response time
24/7
Coverage
100%
Consistency
∞
Scale
Integrates with
Instagram
Facebook
Shopify
Bosta
Krew — First Product

Luna

Customer Operations Agent by Krew

Not a chatbot. Luna is a fully operational AI agent handling Instagram and WhatsApp DMs with your brand's tone — managing orders, guiding product decisions, and escalating when needed.

IG & WhatsApp
Brand-native responses across every channel.
Order Flow
Structured data capture from every conversation.
Escalation
Complex cases handed off with full context.
Reports
Weekly behavior and inquiry summaries.
Luna — Intelligence Layer

Conversations become data.

Every message your customers send contains a signal. Luna extracts the patterns — surfacing what your brand needs to know to improve products, content, and decisions.

  • 01What are customers asking most?
  • 02Where do they hesitate before buying?
  • 03Which products generate the most inquiries?
  • 04What complaints repeat?
  • 05When does engagement peak?
The Krew Ecosystem

One company.
A growing family of agents.

Luna is the first product under Krew. A full pipeline of named, specialized agents is being built — each one covering a different layer of your brand operations.

LunaLive
Customer Operations
IvySoon
Financial Visibility
—Soon
Performance Reporting
—Soon
Marketing Intelligence
FAQ

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We've answered the most common ones about Luna, pricing, and integrations.

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Early Access

Start with Luna.
Scale with Krew.

We're onboarding select brands into Luna now. Be among the first to turn your inbox into an operation.

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