Frequently asked questions

Krew is an AI agent platform built for e-commerce and consumer brands. Each agent in your Krew handles a specific operational role — from managing customer conversations to giving you financial clarity — so your team can focus on what matters.

Krew is built for growing brands that sell online, particularly those receiving high volumes of customer messages through Instagram and WhatsApp DMs. If your team is spending hours answering repetitive questions or missing orders in the inbox, Krew is for you.

Most brands are live within 48 hours. The onboarding flow captures your brand tone and key information, integrations connect in minutes, and your first agent starts handling operations from day one.

No engineering required. Krew is designed for operators and brand owners. Connecting your channels, configuring your agent, and reviewing conversations all happen through a clean dashboard — no code involved.